Support
Email wecare@goodsvalu.com. We usually reply within two business days. Please include your organization name and, for a problem with a car, its ticket number.
Signing in
ValetGuy sends a one-time code to your email; there is no password. If it doesn't arrive within a few minutes, check the spam folder and ask for a new code. An account is signed in on one phone at a time: signing in on another phone signs out the old one.
Plans and subscriptions
The owner subscribes in the app (Settings › Plan) and the plan covers the whole organization. To change or cancel it, use Settings › Apple Account › Subscriptions on the iPhone that bought it; on a new phone, tap Restore purchases on the plan page. For more than 3 sites, email us about a business contract.
Deleting your account
In the app: Settings › Delete account. An owner's deletion removes the whole organization and its data; this doesn't cancel an App Store subscription.
Car owners
For your car, its photos or your information, please ask the valet company that parked it; it can also delete your information on request. See the privacy policy.
支援（繁體中文）
請寄信到 wecare@goodsvalu.com，並註明組織名稱；車輛的問題請附上泊車單號。訂閱由負責人在 App 的「設定 › 方案」購買，適用整個組織；變更或取消請到 iPhone 的「設定 › Apple 帳號 › 訂閱項目」。刪除帳號：App 的「設定 › 刪除帳號」。車主的資料請洽為您泊車的業者。隱私權政策